Troubleshooting issues with Star Micronics TSP650II Printer

Troubleshooting issues with your Star Micronics TSP650II printer can be a straightforward process. This article outlines the steps to reset the printer to its factory settings, which often resolves common problems.

Procedure: Resetting the Printer

  1. Unpair the printer from your device to start fresh.
  2. Turn off the printer to prepare for the reset.
  3. Locate and hold the reset button at the back of the printer.
  4. Power on the printer while holding the reset button and release when ERROR light flashes.
  5. Wait until the ERROR light stops flashing, indicating the reset is in progress.
  6. Power off the printer, wait for 5 seconds, then turn it back on to complete the reset.
  7. Ensure the printer is connected to a power source.
  8. Reconnect the printer to your device by accessing your device's Bluetooth settings, pressing the red Pair button on the printer for 5 seconds, and tapping the printer name to establish a new pairing.

Following these steps can resolve common printer issues. For further assistance, please do

not hesitate to contact us.

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