If you're experiencing issues with your Star Micronics TSP650II printer, performing a factory reset can often resolve the problem. Follow the steps below to reset your printer and re-establish a fresh connection.
🔄 Resetting the TSP650II Printer
Step 1: Unpair the Printer
-
Go to your device’s Bluetooth settings.
-
Locate the printer and select “Forget” or “Unpair” to remove it from the list of connected devices.
Step 2: Power Off the Printer
-
Turn off the printer to prepare for the reset process.
Step 3: Press and Hold the Reset Button
-
Locate the reset button on the back of the printer.
-
Press and hold the reset button.
Step 4: Power On While Holding Reset
-
While holding the reset button, turn on the printer.
-
Release the button when the ERROR light begins flashing.
Step 5: Wait for Reset to Complete
-
The flashing ERROR light indicates that the reset is in progress.
-
Once the light stops flashing, the reset is complete.
Step 6: Restart the Printer
-
Power off the printer again.
-
Wait for 5 seconds, then power it back on.
Step 7: Reconnect the Printer
-
Ensure the printer is plugged into a working power source.
-
Press and hold the red Pair button on the printer for 5 seconds.
-
On your device, go to Bluetooth settings and tap the printer name to pair again.
✅ Need More Help?
If you’re still encountering issues after completing the reset, feel free to contact us at 888-377-7884 or email us at support@totilpay.com for further assistance.
0 Comments