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Mobile Market+ Select: If you're unable to submit card numbers, enter card numbers manually, or the "Next" button is greyed out

If you encounter an issue completing EBT/SNAP transactions because the "Next" button remains greyed out in the MM+ Select app, you might need to enable Skip Luhn Check.  Learn how to turn on Skip Luhn Check in the MM+ app's Settings.

Enable "Skip Luhn Check" Setting

Follow the steps listed below to enable "Skip Luhn Check":

  1. Tap "Settings" in the lower-right hand corner of the MM+ Select app
  2. Tap "Transaction Settings"
  3. Enable "Skip Luhn Check" by swiping the toggle switch to the left. The switch should turn green.

If you are still unable to complete EBT/SNAP transactions after completing the steps listed above, refer to the "Further Troubleshooting" section below.

Further Troubleshooting

If your issue remains unresolved after completing the steps in the "Enable 'Skip Luhn Check' Setting" section above, general mobile device troubleshooting steps you can use are listed below:

If your issue persists after completing the troubleshooting steps listed above, please email a help request to support@novodiagroup.com or call Mobile Market+ Support at (888) 377-7884.

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