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How to Add Subscriptions and Terminals to your TotilPay Register Account

You can add more subscriptions and processing terminals* to your TotilPay Register account at any time.

Select your payment processor from the list below to get started:

NDG, FIS, and Square

Worldpay

Conduent (Healthy Incentives Program: MA HIP)

 

NDG, FIS, and Square

If you process EBT/SNAP with NDG and FIS, please follow the steps below to add new terminals to your TotilPay Register account:

  1. Email accounting@novodiagroup.com to place your new order. Please include the following information in your first email:
    • The number of new subscriptions (terminals) you want to add.
    • Are you requesting a monthly or yearly subscription? Please click here for pricing information.
    • How many card readers do you want to purchase for each subscription? Card readers are $129 each + shipping and are a required piece of equipment with each subscription.
    • How many receipt printers do you want to purchase for each subscription? Printers are $349 each + shipping and though we don't technically require that you purchase one, the USDA requires that you provide a printed receipt to your customers.
    • Shipping Address (NO P.O. Boxes!)
  2. We will send you an invoice for your new order. **
  3. Once the invoice has been paid, we'll send over your activation codes for each subscription that you purchased and your equipment will be shipped. **

* TotilPay Register only available on Apple iPad

** Please allow NDG and TotilPay Support 3-5 business days to process new orders.

 

Worldpay

If you have a Worldpay account, you'll also need additional Worldpay Terminal ID information. Please follow the steps below to add new terminals to your TotilPay Register account:

  1. Contact Worldpay Support to request new Terminal ID information for your TotilPay account.**
  2. WorldPay will issue you a new Terminal ID and send you that number in an email with an attached document called a VAR sheet.
  3. After Worldpay provides new Terminal ID information, please forward your new VAR sheet to us at accounting@novodiagroup.com to place a new order. Please make sure your new VAR is attached to your email, and also provide the following information:
    • The number of new subscriptions (terminals) you want to add.
    • Are you requesting a monthly or yearly subscription? Please click here for pricing information.
    • How many card readers do you want to purchase for each subscription? Card readers are $129 each + shipping and are a required piece of equipment with each subscription.
    • How many receipt printers do you want to purchase for each subscription? Printers are $349 each + shipping and though we don't technically require that you purchase one, the USDA requires that you provide a printed receipt to your customers.
    • Shipping Address (NO P.O. Boxes!)
  4. We will send you an invoice for your new order. ***
  5. Once the invoice has been paid, we'll send over your activation codes for each subscription that you purchased and your equipment will be shipped. ***

* TotilPay Register only available on Apple iPad

** NDG and TotilPay Support are unable to assist with or expedite Worldpay Terminal ID requests.

*** Please allow NDG and TotilPay Support 3-5 business days to process new orders.

 

Conduent (Healthy Incentives Program: MA HIP*)

Department of Transitional Assistance (DTA) approval is required if your business participates in Massachusetts' Healthy Incentives Program (MA HIP).** If you have a Worldpay account, you'll also need additional WorldPay Terminal ID information.*** Please follow the steps below to add HIP terminals to your TotilPay Register account:

  1. Email the DTA to obtain approval for a new HIP processing terminal. 
  2. After obtaining DTA approval and, if necessary, additional Worldpay Terminal ID info, email us at accounting@novodiagroup.com to place your new order. Please include the following information in your first email:
    • The number of new subscriptions (terminals) you want to add. ****
    • Are you requesting a monthly or yearly subscription? Please click here for pricing information.
    • How many card readers do you want to purchase for each subscription? Card readers are $129 each + shipping and are a required piece of equipment with each subscription.
    • How many receipt printers do you want to purchase for each subscription? Printers are $349 each + shipping and though we don't technically require that you purchase one, the USDA requires that you provide a printed receipt to your customers.
    • Shipping Address (NO P.O. Boxes!)
  3. We will send you an invoice for your new order. *****
  4. Once the invoice has been paid, we'll send over your activation codes for each subscription that you purchased and your equipment will be shipped. *****

* Healthy Incentives Program (MA HIP) feature only supported on iOS.

** NDG and TotilPay Support are unable to assist with or expedite HIP approvals from the DTA.

*** NDG and TotilPay Support are unable to assist with or expedite Terminal ID requests.

**** TotilPay Register only available on Apple iPad

***** Please allow NDG and TotilPay Support 3-5 business days to process new orders.

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