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Change Device / Create New TotilPay Go Activation Code

How to Move TotilPay Go to a New Device and/or Create New TotilPay Go Activation Code

  1. Login to your TotilPay account at www.mobileebt.com - (select Mobile Market+ in the list of dropdown options)(If you don't know your login information, click Forgot Username or Forgot Password.)
  2. Click Devices on the banner menu in the upper part of the screen to view your active devices. 
  3. Click the device you want to "replace". 
  4. In the section labeled Change Device Status, click anywhere in the white box. A drop-down list will appear.
  5. Click Upgrade. You should now see Upgrade in the white box.
  6. Click DisableA pop-up window will appear, prompting you to confirm your selection.
  7. Click Yes to confirm and proceed. 
  8. On the next screen, you have a choice to Re-Instate or Replace this device. 
  9. Select Replace.  This will generate a new Activation Code.  ** DO NOT select Reinstate!
  10. A pop-up window will appear, prompting you to confirm your selection.
  11. Click Yes to confirm and proceed. 
  12. A notification will appear, confirming that a new code was sent to the email address we have on file for your TotilPay account.
  13. Click OK.
  14. Hit F5 on the top row of your keyboard to refresh your browser window. You'll see a new "Placeholder" device and TotilPay Go Activation Code directly underneath!
  15. On your new device, go to the App Store and download the TotilPay Go app.
  16. Use your mobileebt.com username and new Activation Code to log in to the TotilPay app.

 

Need help? Email TotilPay Support or call 888-377-7884

 

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