TotilPay Go

Getting Started with Totilpay Go

• TotilPay Go for Android - Upgrade Your Existing TotilPay Account
• TotilPay Go for iOS - Upgrade Your Existing Mobile Market Account

Setup Your System

• ★ Self-guided tutorials for TotilPay Go: setting up your equipment and running a test transaction
• How to Install and Activate TotilPay Go for Android
• TotilPay Go for iOS: Set Up Your New TotilPay Go Account and Activate Your TotilPay Go Terminal
• Getting Started with TotilPay Go on iOS or Android Devices

Hardware Setup

• ★ How to Check and Update Firmware and the Config File on BBPOS Chipper Card Reader
• ★ TotilPay Go - Chipper BT Tutorial
• ★ How to Add Additional Subscriptions and Devices to a TotilPay Go Account
• Using a Card Reader with Multiple Devices
• How to Pair Your Bluetooth Printer with an Android Device and With Your TotilPay App.
• How to Pair Your Bluetooth Printer with an iPad or iPhone and Your TotilPay App.

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TotilPay Go Web Portal

• Change Device / Create New TotilPay Activation Code
• Information and Eligibility Criteria for Form 1099-K
• How to update contact information for TotilPay account
• TotilPay Go - How to search transaction history and generate transaction reports
• TotilPay Go Feature Request
• How to Purchase a Card Reader

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How to Process Transactions Using TotilPay Go

• How to Handle Cash EBT Refunds
• TotilPay Go - Process a HIP Return
• TotilPay Go - Process a HIP Sale
• TotilPay Go - Process a SNAP Balance Inquiry
• TotilPay Go - Process a SNAP Return
• TotilPay Go - Process a SNAP Sale

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Totilpay Go & Marketlink FAQ

• ★ Troubleshooting when USDA sends a letter stating your SNAP Authorization/FNS Number has been reported as inactive.
• MarketLink Subscription Renewal Auto-Payment FAQs
• New Merchant Application - Farmers Market: email adresses don't match
• How To Reset TotilPay Go App Login Password

Optum TotilPay Solution

• How to Pair the Inateck BCST-70 Scanner
• FAQ's on Optum TotilPay Solution
• Overview of Merchant Solution for Optum Clients

TotilPay FAQ's

• ★ Will I be able to process transactions when my state implements EBT Chip Cards?
• ★ How to Search Payment/Settlement Activity in the TotilPay Go Portal
• ★ How do I cancel my TotilPay subscription?
• Ensuring HIP Processing is enabled on your device
• Which receipt printers are compatible with my TotilPay Go app?
• Adding an Additional Tender Type Such as SNAP or WIC to Your TotilPay Account

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Troubleshooting

• How to fix your WIC Approved Products List (APL) file if it's missing or not updated.
• Ensuring HIP Processing is enabled on your device
• Does TotilPay Go run in Landscape mode?
• TotilPay Go - Re-Install (data kept)
• TotilPay Go: Activation issues
• TotilPay Go: Troubleshooting Bluetooth Card Reader Issues

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