To check and update the firmware and config file on the BBPOS Chipper card reader, follow the steps below.
The update will take 5-10 minutes and while in progress the TotilPay app and card reader will be unable to process transactions. We recommend that the reader be plugged in or have at least a 50% charge before you begin.
How to Update BBPOS Firmware and Config File Versions
- Make sure reader is powered on and connected to your phone or tablet
- Login to TotilPay Go as Manager.
- Tap More in the lower right-hand corner.
- Under SETTINGS tap Transactions.
- Tap Card Reader.
- Tap Configure button in the upper right-hand corner. (This button is in the top-right corner and looks like sliding switches.)
- Under CHECK FOR UPDATES tap Config
- If there is an available update tap OK otherwise tap Cancel.
Your Config values should now be up to date
8. Under CHECK FOR UPDATES tap Firmware
-
- If there is an available update tap OK otherwise tap Cancel.
Your firmware is now up to date.
The reader will reboot and reconnect automatically
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