Follow the steps below to erase and re-install the TotilPay Go app on your mobile device.*
Login to TotilPay Go.
In the Settings section at the top of the screen, tap Install Options.
Tap Full Erase and Re-Install.
- Confirm this action by tapping Full Erase.
- Reactivate TotilPay Go using the steps linked below. (Skip step 2)
Need help? Email TotilPay Support or call 888-377-7884.
* Please note a Full Erase and Re-Install deletes all receipt, merchant, and transaction data from your device. The lost data will be unrecoverable. (Transaction history data is always accessible on your TotilPay online portal.) A Full Erase and Re-Install should only be done after updating your TotilPay Go account information, including FNS number change, or troubleshooting TotilPay Go app performance issues.